10010 Antelope Way Forney, TX 75126
LOCAL: (972) 357-7687
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Customer Reviews
Kim's Creations Flowers, Gifts and More
Local Forney, TX florist
Average Customer Rating: 4.6 of 5 stars. (77 reviews)
Date: Apr 15, 2019
Name:

State/Province: TX

My daughter is a teacher in Forney and has used Kim's Creations for a fundraiser each year. My daughter had a special occasion to celebrate so I sent her flowers from Kim, which she loved.
Kim's Reply:
Date: Apr 15, 2019, 10:50 am

Thank you so much for your great review. It is my pleasure to serve you!
Date: Apr 09, 2019
Name:

State/Province: TX

Thank you for delivering such a beautiful arrangement. The death of my friends mother was unexpected and the beautiful memorial arrangement was greatly appreciated. They sent me a photo and it actually looked just like the photo on your website!!
Kim's Reply:
Date: Apr 09, 2019, 11:10 am

Thank you very much for the great review. We strive for 100% customer satisfaction. We appreciate you taking the time to leave us a review. It was our pleasure to serve you.
Date: Mar 12, 2019
Name:

State/Province: TX

Timely delivery and beautiful product! This is not always the case with online ordering. Pleasantly surprised!
Kim's Reply:
Date: Mar 13, 2019, 1:29 am

Thank you for your great review. We strive for 100% customer satisfaction. It was our pleasure to be able to serve you.
Date: Mar 05, 2019
Name:

State/Province: TX

Your florist was recommended to me and it was a great choice. The person who received the flowers was thrilled. She posted a picture of them and they were just as represented on your website. Thank you.
Kim's Reply:
Date: Mar 05, 2019, 4:23 pm

Thank you for your great review. We take pride in only using the freshest quality flowers and giving our customers exactly what they ask for. It was our pleasure to serve you!
Date: Mar 01, 2019
Name:

State/Province: TX

Flowers looked pretty but died very quick
Kim's Reply:
Date: Mar 01, 2019, 2:56 pm

I am sorry that you were not 100% satisfied. We receive Daily deliveries of fresh flowers & do not send out old flowers. On rare occasion some stems may have disease from the growers that we are not aware of. We always want to give excellent customer service. If we are informed we make it right. Fresh flowers are a parishabke item like food. Once out of refrigeration they must be cut daily with the water changed to ensure you get the longest life from them. It was our pleasure to serve you & ask in the future you give us a call so we can make you a happy customer. Sincerely, Kim’s Creations
Date: Feb 28, 2019
Name:

State/Province: BC

Excellent delivery, good prices, beautiful bouquets! Thank you for making my long distance relationship a little easier on Valentines. :)
Date: Feb 25, 2019
Name:

State/Province: TX

Delivered on time and made my wife’s day! Great quality! I definitely will be back!
Date: Feb 07, 2019
Name:

State/Province: CO

Fast service
Date: Feb 07, 2019
Name:

State/Province: CO

Fast service
Kim's Reply:
Date: Feb 07, 2019, 9:06 am

Thank you so much for the great review. It was our pleasure to serve you!
Date: Jan 03, 2019
Name:

State/Province: TX

The flowers were lovely
Kim's Reply:
Date: Jan 03, 2019, 7:03 pm

Thank you for the great review. It was our pleasure to serve you!
Date: Dec 20, 2018
Name:

State/Province: NY

My Mom Loved your arrangement! You made her day. Thank you.
Kim's Reply:
Date: Dec 20, 2018, 11:32 am

Thank you so much for the great review. We appreciate you allowing us to serve you!
Date: Dec 18, 2018
Name:

State/Province: TX

Candle was broken at base and will not stand up. Pretty flowers
Kim's Reply:
Date: Dec 18, 2018, 9:21 am

Please allow us to replace that. It must have gotten damaged during delivery and we have strive for 100% customer satisfaction. We will be happy to bring you a new one. Please call 972-357-7687 with your order number and we will bring that to you today. Thank you
Date: Nov 13, 2018
Name:

State/Province: LA

You all were great! I wanted to do something special for my aunt, but I stay in Louisiana. We are very satisfied the service.
Kim's Reply:
Date: Nov 13, 2018, 3:32 pm

Thank you for the great review. It was our pleasure to serve you.
Date: Oct 17, 2018
Name:

State/Province: TX

The customer service is the best I have ever seen. They have gone out of there way to make sure I'm a happy customer.
Kim's Reply:
Date: Oct 21, 2018, 9:30 pm

Thank you very much for the great review. When mishaps happen in life it is always our goal to give 100% customer satisfaction. Thank you for supporting hometown businesses!
Date: Aug 14, 2018
Name:

State/Province: TX

I had Kim make a wreath for a family reunion to honor the family members that had gone on since the last reunion.. It was awesome. I provided her pictures of the family members and she included the pictures in the wreath. It was a great hit and everyone was thrilled. It was part of a raffle and the winner was very happy. Thank you Kim for helping us to remember our loved ones.
Kim's Reply:
Date: Aug 15, 2018, 1:37 pm

I am so glad that you liked it. It was my honor to be a small part of your special day!
Date: Jun 22, 2018
Name:

State/Province: TX

The floral arrangements are the best I’ve ever seen. They last for a long time after they are delivered
Kim's Reply:
Date: Jun 22, 2018, 2:11 pm

Thank you for the great review. It is my pleasure to serve you. I do my best to only keep the freshest flowers in my shop. I thank you for supporting hometown small businesses like ours.
Date: May 14, 2018
Name:

State/Province: TX

Arrangement was beautiful. I was disappointed she did not receive a Happy Mother's Day balloon. We ordered early and she receiving a Thinking of You balloon.
Kim's Reply:
Date: May 14, 2018, 2:36 pm

I am sorry you were not 100% satisfied which is my goal with every order. The website post a disclaimer that says subs may be used of equal or greater value, which you accept when ordering. I strive to never sub anything, if it happens on rare occasion I try to call. It being the 2nd largest floral holiday, surrounding shops cutting off orders on Thur. we were slammed & ran out on Thur. Again, I apologize you are not 100% satisfied, that is my goal.
Date: May 11, 2018
Name:

State/Province: TX

Your service is excellent, the flowers are beautiful..thank you for making a beautiful arrangement for a very special friend. Well done!
Kim's Reply:
Date: May 11, 2018, 11:27 pm

Thank you very much for the great review. It was my pleasure to serve you.
Date: Apr 30, 2018
Name:

State/Province: TX

Very pretty arrangement. Some of the blooms did not appear to open as fully as they should have. A few of them deteriorated quickly as well. Overall, pretty arrangement!
Kim's Reply:
Date: Apr 30, 2018, 11:43 am

Thank you for your review. I am sorry that you were not 100% satisfied with your arrangement. We strive for 100% customer satisfaction & will always make right anything that you are not satisfied with. Although we only send out the freshest flowers & receive daily deliveries on very rare occasion some blooms from different farms may not open as nice as those from other farms. Thank you again for allowing us to serve you.
Date: Apr 22, 2018
Name:

State/Province: TX

So pretty and the colors matched the dress perfectly!!!
Date: Mar 08, 2018
Name:

State/Province: MO

Pleased an out-of-state order with Kim and had a great experience with her. Flowers were beautiful, stuffed animal was more than expected, and chocolates were big hit. Thanks so much for a great experience!
Kim's Reply:
Date: Mar 08, 2018, 10:40 am

Thank you very much for the great review. It was my pleasure to serve you!
Date: Feb 28, 2018
Name:

State/Province: TX

Awesome!!#
Kim's Reply:
Date: Feb 28, 2018, 10:15 am

Thank you very much for the great review. It was my pleasure to serve you.
Date: Feb 21, 2018
Name:

State/Province: MI

I live out of state and wanted to send my girlfriend some flowers "just because". This was my 3rd order from Kim's Creations but it won't be my last. I had called about a Valentine's order and after speaking to Kim on the phone I knew I would not order from anywhere else. My girlfriend loved the flowers, and I loved the personal service, and how fast they arrived. You have a new lifelong customer.
Kim's Reply:
Date: Feb 21, 2018, 9:04 am

Thank you very much for the great review. I take pride in my work and have tried to build our business on excellent customer service. I know how important it is to me and strive to make each customer happy with their arrangement. It was my honor to serve you. I look forward to working with you in the future.
Date: Feb 14, 2018
Name:

State/Province: AZ

awesomeness!! i live out of state and you guys delivered on time and everything correct i will use you guys again in the near future!!!!
Kim's Reply:
Date: Feb 14, 2018, 8:47 pm

Thank you! It was my pleasure to serve you. I am so happy to hear she liked it! I look forward to working with you in the future.
Date: Jan 26, 2018
Name:

State/Province: TX

Awesome customer service and the flowers were just as amazing! My Niece LOVED her bear and flowers ! Thank you for making this day wonderful with such short notice ! I will def be a return customer !
Kim's Reply:
Date: Jan 26, 2018, 11:05 pm

Thank you for the great review. It was my honor to sere you & I am so glad that she liked it!
Date: Jan 13, 2018
Name:

State/Province: TX

Prompt, fast same day delivery! Easy online ordering transaction. Recipient was very happy with her gift. Will definitely recommend and use again!
Date: Jan 03, 2018
Name:

State/Province: TX

VERY please with the service and product from Kim's Creations. She put together the arrangement while I waited and it was perfect. What was even better is that due to the quality of the flowers that were used, the arrangement stayed beautiful for more than a week after purchased. Thank you.
Date: Dec 19, 2017
Name:

State/Province: IT

Thanks so much for the amazing service. Ordered online from the UK to be delivered to our special friend in Forney Tx on her birthday. The flowers were amazing and our friend was over moon. Thank you so much.
Kim's Reply:
Date: Dec 19, 2017, 10:50 am

Thank you it was my pleasure to serve you. Merry Christmas!
Date: Dec 14, 2017
Name:

State/Province: TX

The flowers were beautiful, and the florist included lots of pink flowers, based on my special notes! I was very impressed, and I will be using Kim’s Creations again! Thanks for helping make my mom’s birthday special!
Kim's Reply:
Date: Dec 15, 2017, 9:58 am

Thank you very much for the great review. It was my pleasure to be able to serve you. Have a Merry Christmas & a blessed New Year!
Date: Oct 17, 2017
Name:

State/Province: TX

The flowers were delivered on the date requested. The person who received said they were gorgeous. Thank you!
Kim's Reply:
Date: Oct 17, 2017, 1:49 pm

Thank you for taking the time to leave a review. It was my pleasure to serve you.
Date: Oct 16, 2017
Name:

State/Province: TX

I’m very impressed with how the flowers looked. And so was my wife and that’s what really matters. I thought at first ya’ll were a little pricey and I kinda still do but the response I got from her was well worth it. Thank you very much, I will be using Kim’s Creation Flowers again.
Kim's Reply:
Date: Oct 17, 2017, 1:58 pm

Thank you for allowing me to serve you. I make sure my pricing is lower than anyone in the Forney Area. The internet has countless “fake” sites from over seas Companies with low pricing. It’s impossoble for an actual florist to Compete because they do not purchase any products. They just keep the money from the customer and send whatever they want to a florist. They are all rip off scams , not florist. Thank you for supporting our local hometown florist
Date: Sep 07, 2017
Name:

State/Province: TX

The recipient was thrilled. The delivery was very quick and professional.
Kim's Reply:
Date: Sep 07, 2017, 2:56 pm

Thank you for the review & I look forward to working with you in the future!
Date: Aug 16, 2017
Name:

State/Province: NJ

It was easy to order and you have a great selection. My only suggestion would be that it would be nice to receive an email that your flowers have been delivered.
Kim's Reply:
Date: Aug 16, 2017, 4:46 pm

Thank you for your review & I apologize that the web hosting company did not send your e-mail. It is an automatic e-mail sent by the web hosting company FSN after I enter the time deliver was made. I have forwarded your reply to get this resolved. Thank you again for allowing me to serve you
Date: Jul 11, 2017
Name:

State/Province: TX

The coffee cup was much smaller in reality. The flowers were beautiful and lasted a long time
Kim's Reply:
Date: Jul 11, 2017, 4:23 pm

Thank you for allowing me to serve you!
Date: Jun 27, 2017
Name:

State/Province: TX

went as smooth as can be. sent an anonymous arrangement of flowers to add a little cheer. She loved them! I received a picture showing them to be very nice looking flowers.
Kim's Reply:
Date: Jun 27, 2017, 8:21 pm

Thank you very much for the review. I am so glad that she liked them. Thank you for supporting hometown small businesses.
Date: Jun 27, 2017
Name:

State/Province: TX

Lovely!
Kim's Reply:
Date: Jun 27, 2017, 8:22 pm

Thank you for your review. It was my pleasure to serve you. Thank you for supporting hometown small businesses!
Date: May 30, 2017
Name:

State/Province: TX

Thank you for the great customer service. Our client just had a baby and they loved the flower arrangement. Delivered on time.
Kim's Reply:
Date: May 30, 2017, 12:04 pm

You are very welcome. It was my pleasure to serve you. I look forward to working with you in the future. Sincerely- Kim
Date: Apr 23, 2017
Name:

State/Province: TX

The flowers I ordered were not up to Kim's standards when she received them so she made substitutions and notified me immediately. Her choices were a great success and every bit as pretty as the original order. Thanks for the call and the great decision.
Kim's Reply:
Date: Apr 24, 2017, 1:34 am

I am so glad that you liked your arrangement. On rare occasion the wholesalers sent something that is not a good quality. Regardless if it was the grower or shipping I do not knowingly send out flowers that do not look great. I always like to call and ask if I can sub if that happens. I appreciate your feedback & your business. Thank you for allowing me to serve you!
Date: Mar 11, 2017
Name:

State/Province: TX

I got an amazing arrangement but the roses in it started to droop too soon. Not only did she replace the roses but she sent a whole new arrangement out within an hour after my comment. INCREDIBLE customer service. I would most definitely recommend her and will definitely use her again. She truly takes care of her customers. Love her!!!!
Kim Franklin's Reply:
Date: Mar 12, 2017, 6:44 pm

Thank you for your review. I strive for 100% customer satisfaction. I can't control if I get in a bad batch of flowers from a grower, but I can control making it right. I am so glad that you liked your arrangement & I look forward to serving you in the future. Have a blessed week & thank you for supporting our hometown business.
Date: Mar 10, 2017
Name:

State/Province: TX

I loved my flowers, but the roses didn't last at all. One died the next day and then the others started drooping an laid sideways. They were gorgeous but I expected them to last longer.
Kim Franklin's Reply:
Date: Mar 12, 2017, 6:50 pm

Thank you for letting me know that there was a problem. I do not send out old flowers, but on a rare occasion there can be a problem with how they were grown or shipped. Although I can't control that part of the business, I can control my customer service. I will always make a mistake right. Thank you for allowing me to serve you & correct this mistake. Sincerely- Kim
Date: Feb 28, 2017
Name:

State/Province: TX

Bought some flowers for Valentine's... Received a beautiful arrangement, and the best part was that I was able to do it online after-hours, but from a local shop. Very happy with the overall experience.
Kim's Reply:
Date: Feb 28, 2017, 4:41 pm

Thank you for allowing me to serve you. I look forward to doing business with you in the future.
Date: Feb 14, 2017
Name:

State/Province: TX

I ordered an arrangement online for valentines day for my husband and had it delivered. The arrangement received was just as it looked online. The service was great and flowers were beautiful.
Kim's Reply:
Date: Feb 15, 2017, 12:37 am

Thank you for taking the time to leave a review. I am honored that you were pleased with your arrangement. Thank you for allowing me to serve you!
Date: Feb 09, 2017
Name:

State/Province: TN

Kim's Creations is by far the best florist I have ever used. Kim is very kind and helpful and makes sure you have exactly what you want and need! There is no need to ever use any other florist! God bless this wonderful business!
Date: Feb 08, 2017
Name:

State/Province: TX

I was blessed to receive a beautiful flower arrangement from Kim's Creations from my Ladies Bible Study group after a surgery. I loved the flowers, very fragrant and they lasted a long time. I'm very happy with Kim's Creations. Thank you.
Kim's Reply:
Date: Feb 08, 2017, 9:26 pm

Thank You! I am so glad that you were happy with your arrangement.
Date: Nov 23, 2016
Name:

State/Province: TX

Recieved a beautiful fall arrangement today. Gorgeous! Delivery person was also very courteous! Blessed!
Kim Franklin's Reply:
Date: Nov 24, 2016, 1:18 am

Thank you very much, it was our pleasure to serve you. I'm glad that you enjoyed the arrangement. Thank you for the kind review.
Date: Nov 21, 2016
Name:

State/Province: FL

As I live out of state, I wasn't quite sure which florist to use in the area. After quick research, I thought the website was most user friendly & offered a larger variety of affordable, beautiful arrangements. I completed my order online quite easily. I received a call from Kim because she wanted to ensure I received my money's worth as well as went above & beyond w/her delivery after hours to accommodate the recipient! I only wish she lived in FL because I'd definitely use her for ALL my floral needs!
Kim Franklin's Reply:
Date: Nov 21, 2016, 10:28 pm

Thank you very much for allowing me to serve you. I appreciate your great review, it helps to build small businesses. I strive for 100% customer satisfaction so when you paid for a dozen roses but only wanted 11. I wanted to add the chocolates to make sure you felt you got 100% of your value. Thank you again, it was my pleasure to accomadate the delivery on her actual birthday.
Date: Aug 04, 2016
Name:

State/Province: TX

Ordered twice from Kim's and both times the flowers have been perfect and the customer service exceeded my expectations. I had special delivery requests and Kim and her staff went out of their way. They've earned my business!
Date: Feb 08, 2016
Name:

State/Province: TX

Awesome job ! Very easy ordering and great job on the delivery !
Date: Oct 01, 2015
Name:

State/Province: TX

Always giving great service.
Kim's Reply:
Date: Oct 01, 2015, 1:35 pm

Thank you very much!
Date: Sep 06, 2015
Name:

State/Province: TX

Kim made my ordering process so easy! She was so helpful with my specific needs. Definitely recommend her!
Date: Aug 24, 2015
Name:

State/Province: TX

Very easy to order and they looked better in person than in the pictures. She was very pleased with then arrangement. I will definitely be coming back for more. Thank you!
Kim's Reply:
Date: Aug 24, 2015, 11:05 pm

Thank you very much! I sincerely appreciate your business & look forward to working with you in the future.
Date: Aug 07, 2015
Name:

State/Province: CA

The on line ordering process was easy and fast. I'm told the flowers were perfect. Will use again when needed. Thanks.
Date: May 22, 2015
Name:

State/Province: TX

My first order was delivered and the flower arrangement looked great on the day of delivery, the next day the arrangement was not not up to par. I emailed and the customer service was amazing. You handled the issue professionally and went above and beyond to make sure I was a happy customer. You delivered another arrangement "on your way out for vacation" that is truly caring for your customers. It's the way you handle those situations that make for a good company and standing behind your product. You have a customer for life! Thank you so much!
Kim's Reply:
Date: May 22, 2015, 8:01 pm

Thank you very much for the great review. I made a commitment when I opened my business that I would always give 100% customer satisfaction. Customer service is something lacking in today's society in my experience so I believe in going above and beyond. Thank you for your business. I would prefer no problems but on occasion when something happens I will make it right. Thank you again for your business without my customers I wouldn't exist.
Date: May 16, 2015
Name:

State/Province: NY

I sent these to my Aunt who had knee surgery and she loved them. Thank you.
Date: Apr 22, 2015
Name:

State/Province: TX

I am very pleased with the item purchased and your timely manner in delivering the fruit basket. The email letting me know that it was being delivered is a nice additive your business. Thank you so much and I will be doing business with you all again. BG
Kim Franklin's Reply:
Date: Apr 22, 2015, 3:12 pm

Thank you & I look forward to meeting your floral & gift giving needs.
Date: Apr 17, 2015
Name:

State/Province: AZ

Excellent service and delivery. It's always hard to buy long distance, I will use them again.
Date: Feb 21, 2015
Name:

State/Province: TX

Ordered a little flower for my daddy daughter dance and one for my husband ! Beautiful hot pink with bling and they were adorable just what I would have picked myself! Thank you so much and would highly recommend her to everyone I know!
Kim's Reply:
Date: Feb 22, 2015, 9:50 pm

Thank you and I am so happy you were pleased. I love the pictures you sent and will be able to load them up tomorrow to my FB page. She looked beautiful
Date: Feb 19, 2015
Name:

State/Province: MO

I ordered a plant for a friend whose Mom passed away. i am very happy with the service and the product! Thank You Kim.
Kim Franklin's Reply:
Date: Feb 19, 2015, 2:02 pm

Thank you for allowing me to serve you. I am glad that you chose our company and look forward to meeting any of your future floral/gift giving needs.
Date: Feb 17, 2015
Name:

State/Province: TX

we have ordered flowers from Kim's 3 or 4 times now, and they are all beautiful. She really goes out of her way to make sure the arrangements are nothing less than perfect.
Kim's Reply:
Date: Feb 17, 2015, 8:40 pm

Thank you for the kind review. I strive to give the best to every order & hope that it shows in my work. May you be blessed!
Date: Feb 16, 2015
Name:

State/Province: TX

My husband ordered me some flowers for Valentines Day (2/13) to be at my work by 11am. They didn't arrive until after 5pm at my house. The arrangement was nice but it wasn't what my husband ordered for me. I have ordered here before for a funeral and it was on time but didn't know what it looked like. I like this place because it's local but want to get what was ordered for Valentine's Day.
Kim Franklin's Reply:
Date: Feb 16, 2015, 1:28 pm

I sincerely apologize that your delivery could not be delivered at 11:00 when requested. Due to the high volume of deliveries for Valentine's our guarantee is before 5:00 PM to all businesses. We do our best to get it to you as requested but post a disclaimer for such incidents as this one. As soon as this issue was brought to my attention I contacted both you & your husband to apologize. I also informed you that you will have a new arrangement delivered to your office Tuesday morning. I hope you will not allow this mishap to keep you from allowing us to serve you in the future.
Date: Dec 19, 2014
Name:

State/Province: TX

I have ordered here twice, once for funeral and most recent, Christmas cactus for a friend. The cactus is beautiful with creative touches added! Kim is super nice and helpful.
Kim's Reply:
Date: Feb 17, 2015, 8:42 pm

Thank you Sheri! It is my pleasure to help you. Thank you for always being so kind & thinking of me for your floral needs.
Date: Dec 07, 2014
Name:

State/Province: TX

A truly wonderful experience . My friend was so proud of her delivery . Family owned small business with owner that clearly puts her heart into her work.
Date: Nov 21, 2014
Name:

State/Province: TX

This is the nicest and friendliest florist I have met. She is willing to go the extra mile to make that smile even bigger when the arrangement arrives.
Date: Nov 20, 2014
Name:

State/Province: TX

Kim did my daughters wedding and it was breathtaking! The flowers were unique and just what the Bride wanted. All of the guests complimented the arrangements throughout the night. Thank you Kim for making Autumn's night even more special!
Date: Oct 28, 2014
Name:

State/Province: TX

Kim always creates the perfect arrangement or gift. The sentiment lasts a lifetime in the heart of the recipients.
Date: Sep 22, 2014
Name:

State/Province: TX

Great price and great flowers ... my friend loved it!!
Date: Sep 02, 2014
Name:

State/Province: TX

They are very polite and helpful. They delivered on time and were amazingly helpful.
Kim Franklin's Reply:
Date: Sep 02, 2014, 10:34 pm

Thank you very much for the great review, it was our pleasure to work with you. Look forward to working with you for any of your future floral and gift giving needs. Sincerely, Kim
Date: May 14, 2014
Name:

State/Province: TX

Date: May 13, 2014
Name:

State/Province: TX

I made the order last minute and Kim's Creations had the plant at the funeral home next morning. Very impressed!!
Date: May 11, 2014
Name:

State/Province: NH

I waited until the last min. to get flowers for Mother's Day but they were so helpful and accommodating. Thank you for making sure my mother-in-law got her flowers on time! :)
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Kim's Creations Flowers, Gifts and More
10010 Antelope Way
Forney, TX. 75126
Local: (972) 357-7687

All prices shown in US dollars

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